As a worldwide operating company, PYREG is developing a network of certified Service Partners for its customers in currently three continents. In addition to the proven PYREG service, the service partners guarantee long-term and direct on-site support for customers with services such as maintenance and technical support. Intensive training, regular audits and close ties guarantee the high quality standards of PYREG GmbH in terms of technical competence, short response time, direct availability of PYREG technology components and thus simplified handling for the operator and user. If required and on request, this partnership also includes the use of PYREG specialists.
HST, as a long-established Czech company focusing on customized system solutions and service, has been closely associated with PYREG since 2017 and has already gained extensive technical experience with PYREG since 2020: HST commissioned the first PYREG P500 in the Czech Republic at the wastewater treatment plant in Trutnov CZ. “In HST, we have been able to gain a proven specialist with expert staff as a service partner through certification. In order to be in a position to provide premium service to our customers, our demands on our partners are premium as well. HST with its managing director Petr Hellmich meets this excellently,” says Dr. Michael Merz, COO of PYREG.
The certification covers technical services such as quarterly maintenance, delivery and storage of spare and wear parts, and the performance of repair and service work on PYREG equipment during the warranty period and beyond.
Foto: Dr. Michael Merz (COO PYREG GmbH), Petr Hellmich (Managing Director HST Hydrosystémy s.r.o.) and Peter Wickert (Head of Service PYREG GmbH)